E-commerce Specialist

E-commerce Specialist— Challenge, Inspire and Grow with us at Miss Amara!

We are looking for a highly skilled E-commerce Specialist to help us transform the way rugs are sold online! This is a full-time remote role - work from anywhere in Australia!

About Us

Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive. 

We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug. Our approach is a complete game changer for how customers shop for rugs. 

The role

We’re looking for a data-driven, hands-on eCommerce Specialist with a passion for Shopify and conversion rate optimisation (CRO). In this role, you’ll drive digital merchandising strategies, leverage personalization tools, and execute high-impact initiatives to increase profitability, average order value (AOV), and overall revenue.

The ideal candidate thrives in both strategic and operational capacities—whether it’s optimising our tech stack, analysing customer segments, or launching revenue-boosting features across the customer journey.

Key Responsibilities:

• Oversee the day-to-day operations of our Shopify Plus stores, ensuring a high-performing and frictionless shopping experience.
• Implement and optimise site features, integrations, and new technology to enhance performance.
• Regularly audit the site to identify areas for improvement and implement best practices for speed, accessibility, and UX.
• Develop and execute visual merchandising strategies that drive engagement and conversions.
• Leverage personalisation tools and customer segmentation to deliver tailored shopping experiences.
• Implement strategic upselling and cross-selling initiatives to boost AOV and profitability.
• Conduct A/B testing to refine on-site messaging, CTAs, and layout.
• Analyse customer behaviour and sales trends to inform data-driven strategies.
• Utilise Shopify Analytics, Google Analytics (GA4), and CRM data to drive continuous improvement. The resolution of this data to be reported back to key stakeholders.
• Monitor site performance and implement solutions to optimise speed and usability.
  

Qualifications:

• 3+ years of experience with Shopify eCommerce, ideally within a high-growth DTC brand.
• Expertise in site information architecture (IA), conversion rate optimisation (CRO), digital merchandising, customer journey mapping, and AOV-boosting strategies.
• Strong ability to collect and analyze both implicit and explicit customer data to drive insights and actions.
• Experience managing Shopify apps and third-party integrations to enhance site functionality.
• A data-driven mindset with a proven ability to extract insights and translate them into actionable improvements.
• Hands-on experience with tools like Google Analytics (GA4), Shopify Analytics, and CRM platforms.
• Solid understanding of SEO best practices and UX/UI principles to optimise user experience.
• Excellent project management skills, with the ability to manage multiple tasks and priorities effectively.
• A proactive problem-solver with a keen attention to detail and a passion for driving results.
  

Why should you join?

• Be part of our growing team — You’ll be a pivotal part of building a high-growth e-commerce business, with opportunity for career progression as Miss Amara expands into new markets. 👊
• Work in unchartered territory — We are disrupting the homewares space using industry-first technology to stand apart from our competitors 💪 
• Join a truly global team - with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture! 🌏

If you’re inspired to join the future of e-commerce, we want to hear from you!