Offer summary

Qualifications:

Graduate of any 2-year course, 1-3 years of experience in voice support for US-based medical billing, Strong written and oral English communication skills, Advanced computer skills and excellent organizational abilities..

Key responsabilities:

Handle medical billing inquiries to insurance carriers

Answer phone calls regarding general inquiries and billing concerns

Assist patients and providers with billing inquiries through inbound calls

Facilitate payments using client software applications.

Job description

This is a remote position.

This position is responsible for handling medical billing to medical insurance carriers.

Answering Phone calls regarding General Inquiries and Billing Concerns

· Assist patients/providers with their billing inquiry through Inbound Call
· Facilitate payments utilizing client software application.
· Stays up to date with the changes that affect a client’s reimbursements
· Understands how the medical insurance industry works.

Requirements

Graduate of any 2 year course
Must be experienced at least 1-3 years in a voice account supporting US Based Medical Billing for either Provider or Member Facing Customer Service Support
Strong English, written and oral, communication skills.
Advanced Computer Skills
Must be highly organized with excellent multi-tasking skills and the ability to prioritize activities effectively
Able to handle at least 50-60 calls per day