Offer summary

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field., Proven experience in managing complex account migration projects., Strong understanding of software versioning and administrative consoles., Excellent project management, analytical, and communication skills..

Key responsabilities:

Assist in the coordination and execution of complex account migration processes.

Develop and implement detailed migration plans and timelines for each customer.

Collaborate with cross-functional teams including Product, Engineering, and Customer Support.

Monitor and report on the progress of the migration process, identifying and resolving issues.

What do we do? Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups. To whom do we cater? Industries: Technology, Media, Telecom, Pharma, Healthcare, Banking & Finance, Retail Where are we headed? We are driven to leverage our innovation and deep expertise to create a long-lasting impact for our customers and stakeholders. What drives us? • We believe in delivering sustainable and future-driven solutions. • We believe in enabling everyone that works with us – from clients to partners to employees. • We believe that the future belongs to those who Love the New – which is why we are constantly reinventing and innovating NEW solutions to enable businesses to stay ahead of the competition.

Job description

Job Title: Product Operations Manager, Migrations
Location: New York, NY 10011 (Open to remote candidates in US)
Duration: 9 months
Contract Type: W2 only
Pay Rate: $84.51/Hour

Duties:

We are seeking a highly skilled Project Manager to assist in the coordination and execution of a complex account migration process. This role is crucial for the successful transition of accounts as they go through the following changes:
Upgrade account versions, changing their user experience and offering new features and capabilities
Transition the identity management of their users to utilize Client’s Identity
Change over to administering their users via the client’s Admin Console
Develop and implement detailed migration plans and timelines, customized to each customer
Collaborate with cross-functional teams, including Product, Engineering teams, Customer Success Managers, and Customer Support.
Monitor and report on the progress of the migration process, ensuring timely and accurate updates
Identify and resolve any issues or roadblocks that may arise during the migration process

Skills:

Proven experience in managing complex account migration projects
Strong understanding of software versioning and administrative consoles, particularly the client’s Admin Console.
Excellent project management skills, with the ability to multitask and prioritize effectively.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Years of experience is less important than hands on experience managing large scale migration of some kind, but 2-5 years related experience preferred.

Education: