Sr. Software Administrator

Description

Join the Liberty Dental Plan Team, Where Every Smile Counts!

The Senior Software Administrator specializing in Health Solutions Plus (HSP) will oversee the administration, configuration, and optimization of the HSP platform to support operational and strategic objectives. This individual will ensure the platform operates efficiently, aligns with business requirements, and complies with regulatory standards in the healthcare and dental insurance industries.

Job Summary Details

• Manage and maintain the HSP platform, ensuring optimal performance, availability, and reliability.
• Configure HSP modules to meet business needs, including portals and webservices.
• Provide advanced support to end-users, resolving system issues and addressing complex inquiries related to the HSP platform.
• Perform regular system audits, updates, and maintenance tasks to ensure data integrity and system security.
• Collaborate with IT teams to manage integrations between HSP and other enterprise applications, such as HRIS, ERP, and analytics platforms.
• Ensure the platform meets compliance requirements (e.g., HIPAA, Medicaid regulations) and generates necessary reports for stakeholders.
• Develop and maintain detailed documentation, including user guides, workflows, and system configurations.
• Provide guidance and mentorship to less experienced administrators or team members.
• Conduct training sessions for staff on HSP functionalities, new features, and best practices.
• Liaise with HSP vendors for system enhancements, troubleshooting, and updates.
• Perform other duties as assigned and deemed appropriate by management.

Qualifications

Education/Experience

• 4 Year / bachelor's degree in information systems, Computer Science, or related field, or equivalent combination of education and relevant work experience.
• Certifications in system administration or relevant IT tools.
• 4 Years’ experience in software administration or IT system support, including demonstrated experience working with Health Solutions Plus (HSP) administration.

Specific Skills/Knowledge

• Demonstrated expertise in Health Solutions Plus (HSP) administration.
• Proficiency in database management, SQL, and scripting for system customization.
• Strong understanding of HSP workflows, modules, and integration points.
• Demonstrate in-depth knowledge of HSP platform functionality, architecture, and integrations.
• Has a proven ability to troubleshoot and resolve complex system issues independently.
• Solid working knowledge of Azure and its configuration.
• Familiarity with healthcare IT standards and data security protocols.
• Strong problem-solving and analytical abilities.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in the dental insurance or healthcare industry preferred.
• Knowledge of Medicaid-specific operational and regulatory requirements highly preferred.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $111,600 - $136,400, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.