Product Owner - Infrastructure Services

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist IS Business Systems Analyst-Technology

What you will do

Let’s do this. Let’s change the world. In this vital role you will join Amgen’s Technology organization as a Product Owner, leading strategic programs within Global Infrastructure Services to enhance cross-functional workflows and operational efficiency. You will drive demand management, stakeholder engagement, and executive alignment while fostering a culture of continuous learning and development. Your leadership will ensure seamless collaboration across global teams, optimizing technology integrations, process automation, and agile best practices to support business-critical infrastructure. With a strong focus on innovation and operational excellence, you will play a key role in aligning technology solutions with business needs and driving long-term success.

Position Responsibilities / Accountabilities

• Serve as the Product Owner for infrastructure services, overseeing the full lifecycle of program delivery from visioning through execution

• Lead SAFe Agile initiatives—including PI planning, DevOps practices, CI/CD, and process automation—to drive continuous improvement

• Establish and nurture robust relationships with cross-functional business units and Technology partners while collaborating with executive leadership to align strategic priorities and ensure effective program execution

• Manage demand processes to prioritize program initiatives and support program planning and resource allocation (internal and external) for efficient delivery of capabilities

• Champion initiatives to build continuous learning and development programs that empower teams and enhance operational excellence, including facilitating training and enablement sessions to drive the adoption of best practices and innovative technologies

• Work collaboratively with business partners, end users, and technology teams to capture, document, and validate business requirements and design integrated process workflows that improve transparency, auditability, and operational efficiency

• Leverage agile methodologies to introduce process improvements and automation that optimize program delivery and system performance, coordinating with enterprise teams to implement automated regression testing and other quality assurance measures

Delivering Results

• Provide leadership in coordinating and supporting cross-functional teams within infrastructure services, ensuring seamless collaboration, alignment, and operational efficiency across various business units

• Drive workflow enhancements necessary to support efficient operations and improve transparency across Amgen’s processes

• Collaborate closely with Technology, other stakeholders to ensure seamless coordination and execution of program initiative

• Maintain active engagement with executive leadership to provide program updates and align on strategic priorities

• Enable learning and development by fostering a culture of continuous improvement through cross-functional engagement, knowledge sharing, and training initiatives that enhance team capabilities and drive operational excellence

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of Information Systems experience

OR

Bachelor’s degree and 4 years of Information Systems experience

OR

Associate’s degree and 8 years of Information Systems experience

Or

High school diploma / GED and 10 years of Information Systems experience

Preferred Qualifications:

• Relevant experience in program management, infrastructure services, or enterprise technology within a global organization

• SAFe Program Consultant (SPC) or SAFe Agilist (SA) certification

• Project Management Professional (PMP) or Program Management Professional (PgMP) certification

• ITIL Foundation or higher certification

• Certified Scrum Master (CSM) or Product Owner (CSPO) certification

• AWS Certified Cloud Practitioner or equivalent foundational cloud-related certification

• Strong background in SAFe Agile methodologies, PI planning, and DevOps practices

• Experience managing demand pipelines, resource planning, and stakeholder engagement at an executive level

• Proven ability to drive learning and development initiatives in a cross-functional environment

• Familiarity with enterprise infrastructure services, cloud platforms, and IT operations

• Excellent communication, leadership, and problem-solving skills in a highly matrixed organization

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range