Freelance Community Manager (India)

Start date: Mid-March

Freelance, part time

Introduction

We are a fast-growing, global content agency that delivers amazing audience-led content that helps brands connect with their audiences. We work for global brands and organisations including Unilever, Campari, Sanofi and many others.

We are looking for a dynamic community manager for a project in India for a jewels and jewellery business. This is a dedicated content role with the primary objective of maintaining and growing engaged communities for a jewellery brand in India. Knowledge of working with influencers for a number of social channels is highly preferential for this position. We are looking for community managers fluent in English and Hindi.

This role description covers the main aspects of the Community Manager role. However, a job description is not a box that you are put in. It is a definition of your core responsibilities. In a company like ours, you are encouraged and expected to contribute to many wider issues.

Why the job exists

·       To work on audience acquisition, engagement and maintenance for several always-on social accounts in India.

·       To work with a social lead on maintaining always on social including posting and community management.

·       To provide ongoing insight in running always-on social accounts with a laser focus on audience growth and engagement

·       To report back on social performance to inform ongoing strategy and execution.

·       To advise on channel best practices and social change and innovation to keep this social account and Greenpark at the forefront of social production

·       To work with influencers in the market and help to manage conversations around the category for them.

Requirements

·       At least two years’ experience in social media and community management, including proven experience in planning, and executing campaigns and activity on a major brand social media account across multiple platforms in India and preferably across markets..

·       Thorough understanding of social media platforms, the types of content required for each, with a focus on Meta platforms and X. Experience of Reddit is also a plus.

·       Experience in building audiences and engagement

·       Experience working with luxury or jewellery brands and knowledge of their audiences.

·       Creative flair with a keen eye for detail – a passion for working in a creative environment and leading creative ideation.

·       Strong social copywriting experience

·       Ability to work both independently and as part of a team.

·       Highly organised and able to manage multiple projects at once.

·       Able to work flexibly in a fast-paced environment, on deadline.

·       Ability to adapt to evolving social media trends and technologies.