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Global Social Media and Communications Manager

extra holidays - fully flexible
Remote: 
Full Remote
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Offer summary

Qualifications:

3-5 years' experience in a similar role, Proficiency in social media platforms, especially YouTube and LinkedIn, Excellent written and verbal communication skills with experience in copywriting, Experience with media relations, press release writing, and PR campaigns..

Key responsabilities:

  • Create, curate, and schedule engaging content for social media platforms
  • Lead YouTube management, optimizing videos for SEO and managing uploads
  • Monitor media coverage and compile press coverage reports
  • Support the global PR function and coordinate press events and product launches.

Sophos logo
Sophos Large https://www.sophos.com/
1001 - 5000 Employees
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Job description

About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
The position of Social Media and Communications Manager plays a pivotal role in supporting the global communications team to enhance social media presence and manage projects to optimise global communications activities. Key responsibilities include creating and curating engaging content for social media platforms, specifically managing our YouTube optimization, driving the employee advocacy program, and supporting the broader PR function through media monitoring and industry trend tracking. This role also requires close collaboration with marketing, design, and content teams to ensure seamless campaign execution and brand alignment. The position will focus on 80% regional social media and PR activities and 20% global initiatives, contributing to the overall communications strategy.

What You Will Do
  • Support in enhancing the social media program to ensure we’re cascading and implementing our global strategy effectively
  • Create, curate, and schedule consistent and engaging content for social media platforms
  • Develop and execute social media strategies to increase brand visibility and audience engagement across where required
  • Collaborate with the content team to align social media efforts with broader marketing and brand initiatives.
  • Lead on the YouTube management, supporting with optimizing videos for SEO, creating thumbnails, and managing video uploads on behalf of key stakeholders 
  • Support on driving the global social media employee advocacy program drafting and scheduling posts, ensuring sales teams have key posts to engage with weekly
  • Work effectively as part of the global communications team
  • Contributing to overall team success and suggesting improvements to maximize performance
  • Overall support for the global PR function 
  • Monitor media coverage and compile press coverage reports on the company’s PR performance
  • Help coordinate press events, product launches, and media briefings
  • Track industry trends and competitor media presence to identify opportunities for media outreach
  • Assist in management of our media monitoring tool (Onclusive)
  • Manage our central awards tracker (saving logos, submissions adding them to sophos.com)

  • What You Will Bring
  • 3-5 years' experience in a similar role
  • Previously used creative programs/ Canva and video editing experience
  • Experience using social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Able to handle a fast-paced news cycles, have strong instincts and willingness to jump in
  • Excellent written and verbal communication skills with experience in copywriting
  • Collaborative team player who is able to lead on projects with multiple stakeholders
  • Proficiency in social media platforms (especially, managing content in YouTube and LinkedIn etc.)
  • Experience with media relations, press release writing, and PR campaigns
  • Solid understanding of digital marketing and social media analytics
  • Strong at prioritizing and an ability to work cross-functionally, with multiple stakeholders
  • In the United States, the base salary for this role ranges from $100,000 to $166,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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    Ready to Join Us?
    At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

    What's Great About Sophos?
    ·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
    ·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
    ·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
    ·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
    ·   Global employee sustainability initiatives to reduce our environmental footprint
    ·   Global fitness and trivia competitions to keep our bodies and minds sharp
    ·   Global wellbeing days for employees to relax and recharge 
    ·   Monthly wellbeing webinars and training to support employee health and wellbeing

    Our Commitment To You
    We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

    Data Protection
    If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Time Management
    • Collaboration
    • Communication

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