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Bilingual Client Experience Associate - Tennessee

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluent in both English and Spanish, with excellent verbal and written communication skills., Strong customer service orientation and a passion for helping others., Dependable with a growth mindset and eagerness to learn new skills., Above-average computer skills, including typing and the ability to work efficiently under pressure..

Key responsabilities:

  • Handle inbound customer calls and capture incoming leads.
  • Take orders and schedule appointments while working from home.
  • Forward messages to clients in a fast-paced environment.
  • Maintain a regular work schedule of 40 hours per week, including weekends.

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AnywhereWorks Large https://anywhereworks.com/
1001 - 5000 Employees
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Job description

We're on a mission to help the world work Anywhere. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world. Work is what we do, not where we do it. We are looking for a Client Experience Associate to join our team! Please see below for more information:


Your Role
  • Please watch: A Day in the Life of a Client Experience Associate

  • You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home.

  • In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment.

  • You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.

Your Skills
  • An excellent communicator, verbally and written in both English & Spanish (fluent in both languages).

  • An excellent communicator, verbally and written.

  • Growth mindset, and is excited to learn new things.

  • Passionate about customer service.

  • People-focused, friendly and knows how to listen.

  • Dependable and shows up when expected.

  • Above-average computer skills, including typing.

  • The ability to stay calm and efficient under pressure.

  • Willingness to complete an introductory learning and development phase at satisfactory levels.

Required profile

Experience

Spoken language(s):
EnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Active Listening
  • Growth Mindedness
  • Reliability
  • Communication

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