Offer summary

Qualifications:

Previous experience in a medical clinic or health care environment is preferred., Excellent communication and interpersonal skills are essential., Strong organizational and multitasking abilities are required., Familiarity with medical billing and insurance processes is an asset..

Key responsabilities:

Answer patients inquiries via dialer provided and direct phone calls appropriately.

Schedule appointments and maintain an organized clinic schedule.

Verify patients' insurance and process billing and insurance claims as required.

Maintain and update patient records while ensuring confidentiality.

Job description

This is a remote position.

Full-time: Monday to Friday from 8 AM to 5 PM PDT (11:00 PM to 8:00 AM PHT) with 1 hour unpaid lunch break (8 hours per day/40 hours per week)

Responsibilities:

Answer patients inquiries via dialer provided
Answer and direct phone calls to appropriate personnel and take accurate messages when necessary
Schedule appointments and ensure that the clinic's schedule is well organized and up-to-date
Verify patients' insurance and process billing and insurance claims as required
Maintain and update patient records and ensure that they are kept confidential
Coordinate appointments between patients and health care providers, and handle appointment reminders
Assist with any other tasks required to maintain efficient clinic operations
Managing patient records and other administrative tasks

Requirements

Previous experience in a medical clinic or health care environment is preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Familiarity with medical billing and insurance processes is an asset
Proficiency in using computer applications such as Microsoft Office and electronic medical records systems