Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., 1-3 years of experience in client relationship management or business development., Strong communication and interpersonal skills to build and maintain client relationships., Ability to analyze market trends and develop strategic growth initiatives..

Key responsabilities:

Establish and maintain long-lasting relationships with HMO clients as the primary point of contact.

Identify and pursue new growth opportunities while developing strategies to expand the company's presence.

Oversee client onboarding and continuously assess accounts for growth opportunities.

Lead contract negotiations and collaborate with clients to measure performance metrics and report on success.

Job description

We are a leading player in the healthcare industry, dedicated to delivering tech-driven, innovative solutions and services to our valued clients. We are currently seeking a proactive and dynamic Growth and Relationship Manager to join our team. This role is pivotal in driving business expansion and nurturing relationships with our HMO clients.

Requirements

Client Relationship Management:

- Establish and maintain strong, long-lasting relationships with HMO clients.

- Serve as the primary point of contact, understanding the client's needs and objectives.

Business Development

- Identify and pursue new growth opportunities by actively prospecting new clients, partners, and markets.

- Develop strategies to expand the company’s presence within the HMO space.

Account Management

- Oversee the onboarding of new clients, ensuring a smooth transition and overall positive client experience.

- Continuously assess client accounts, identify opportunities for growth, and develop account-specific growth strategies.

Client Advocacy

- Act as the client advocate within the organization, representing their interests and ensuring their needs are met.

- Gather feedback from clients and collaborate with the internal team to address client concerns and drive improvement.

Cross-selling and Up-selling

- Identify opportunities to cross-sell additional services and upsell current clients on enhancements that align with their business goals.

Performance Metrics and Reporting

- Collaborate with clients to develop and measure KPIs to evaluate the success of our services.

- Present regular performance reports to clients, highlighting achievements and suggesting areas for improvement.

Market Analysis

- Stay informed about industry trends, competitive landscape, and market developments that might impact the business.

- Provide insights to drive strategic decision-making and control.

Contract Negotiation

- Lead contract negotiations with clients and partners, ensuring that agreements align with the company’s objectives and client expectations.

Strategic Partnerships

- Identify and cultivate strategic partnerships with other healthcare organizations and industry key players that can enhance the company’s offerings and reach.