IT Business Analyst (Mid)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

He/she shall also be responsible in the preparation of the following deliverables, in connection with assigned PROJECT:

• Collaborate with stakeholders to gather, analyze, and document business requirements.

• Develop and maintain process flow diagrams, business cases, and user stories.
• Business Requirements Document (when applicable)
• Create and maintain comprehensive documentation
• Facilitate discussions between business and IT teams to ensure alignment of goals.
• UAT test scripts, KT Documents, User Manuals, and Training Materials

Requirements

• Agile/Scrum Framework knowledge and experience

• Good analytical, critical-thinking, and problem-solving skills

• Experience: 3-5 years of experience as an IT Business Analyst or in a similar role.
• Strong understanding of SDLC (Software Development Life Cycle) and Agile methodologies.
• Strong communication skills, with the ability to work with both technical and non-technical stakeholders.
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment.

Nice-to-Have Skills:

• Experience with business intelligence tools (e.g., Power BI, Tableau).
• Knowledge of API integrations and system workflows.
• Certification in CBAP (Certified Business Analysis Professional) or equivalent is a plus.