Offer summary

Qualifications:

Bachelor’s Degree or equivalent experience required., Minimum 3 years relevant work experience required., Proficient in Word, Excel, Outlook, and PowerPoint., Excellent written and verbal communication skills. .

Key responsabilities:

Assists with high level reporting for assigned customers utilizing various data systems.

Acts upon directives from the Corporate Account Executive and communicates with various departments.

Generates high-level customer business reviews and collaborates on RFP responses.

Serves as a key point of contact for assigned customers and coordinates across functions.

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.

Flexible Work Policy: The work for the Corporate Account Coordinator position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

RESPONSIBILITIES:

Assists with high level reporting for assigned customers utilizing our Data Warehouse (Discoverer), Oracle based Business Analytics, Prime, Prism, Merlin, MLM, Access and Excel systems and programs
Assists customers with trouble shooting issues identified with reporting, promotions and LTOs, Inventory Management, submission of DCTs, Code Red reporting and other similar processes that US Foods (USF) delivers as a service
Acts upon and executes on directives provided by the Corporate Account Executive (CAE) which may include communicating with USF divisions, various USF cross functional area departments and Customer Corporate office
Communicates with customers, USF divisions and cross functional area departments to help facilitate the handling of any concerns or issues that arise
Generates high-level customer business reviews utilizing various reporting and presentation tools, i.e. Merlin, PowerPoint, Excel.
Works closely with Corporate Account Executive (CAE) and Director in the preparation of RFP (Request for proposal) responses, market basket research, analysis and final format and negotiation of contract process
Plays a key role in efforts around on-boarding and exiting customer business
Receives and maintains record vendor contracts, internal and from customers, and forwards to the corporate Shared Business Services (SBS) department
Works with divisions and corporate to ensure correct pricing to the customer; coordinates any audits between divisions and SBS department
Serves as a subject matter expert in communication of pricing contracts across the enterprise including SBS team, Replenishment Service Center (RSC) pricing team and divisions via Air Traffic Control (ATC) communications
Coordinates across functions with relevant stakeholders on customer recall efforts
Serves as a key point of contact for assigned customers and internal partners in a variety of areas including; special orders, route changes, vendor set-up, fuel surcharges, inventory etc.
Collaborates with internal stakeholders to ensure disaster plans are aligned and socialized on a regular schedule

RELATIONSHIPS

Internal: S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.

External: Collaborates closely with outside vendors and customers / their associated agencies.

QUALIFICATIONS

Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.

Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.

Knowledge/Skills/Abilities:

Required:

Proficient in Word, Excel, Outlook, and PowerPoint
Ability to multi-task and be a self-starter
Excellent written and verbal communication skills
Travels up to 10% of the time overnight

Preferred:

Experience with Microsoft Access
Prior experience utilizing SOUS system and other proprietary CRM/sales/ordering systems preferred

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $55,000 - $90,000.

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

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