Offer summary

Qualifications:

Minimum 4 years of experience as a technical writer., Strong written and verbal communication skills with experience in multiple content mediums., Familiarity with API documentation for REST or .NET APIs., Attention to detail and ability to manage multiple projects in a fast-paced environment..

Key responsabilities:

Develop product manuals, how-to guides, and user guides that simplify technical information.

Research, outline, write, and edit new and existing content to meet organizational needs.

Gather information from various departments to create procedure manuals and technical specifications.

Work with development and support teams to identify documentation repositories and maintain information architecture templates.

Job description

This is a remote position.

What role will you play?

The need for clear instruction is vital in business, we are looking for a skilled technical writer who

can typically develop product manuals, how-to guides, website help sections, journal articles, user

guides, API Developer guides, and other content that distils technical information with ease and

clarity.

Develop Inclusive documentation that meets organisation needs.
Research, outline, write and edit new and existing content.
Writing user-friendly content that meets the need for technical information and ease of understanding.
Obtain a deep understanding of products and services and translate complex information into simple and engaging formats going beyond traditional documentation.
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation database.
Independently gather information from various departments and sources to develop, organize, and write procedure manuals, technical specifications, and process documentation, and other documents.
Work with development and support team leads to identify all documentation repositories and determine the best solution for data compilation and centralized storage.
Create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.

Requirements

What are we looking for?

Minimum 4 years of experience as a technical writer.
Strong written and verbal communication and working experience with content in multiple mediums.
Strong experience in owning end-to-end documentation creation processes.
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
Familiarity with API documentation for REST or. NET APIs.
Experience in creating documentation for audiences with different levels of technical skill (from end-users to developers).
Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies).
Working remotely requires you to be autonomous, proactive, and accountable for your work.

What will be advantageous to have?

Experience working with the following tools preferred: Confluence/JIRA, Github, HTML, CSS, JavaScript, and microservices.
Past experience in the same domain.

Benefits

Why us?

Fast learning environment within a team of cheerful, passionate, talented people.
Opportunity to interact and work with international people from all over the globe. You will find it easy to keep a good work-life balance.
You will be closely working with industry experts to have a positive impact on the business of our customers.
Opportunity to drive transformation in one of the fastest-growing industries. The local contract includes a pension fund and health insurance for you and your family.

You can learn more about us @

Website – http://www.juakali.io

LinkedIn - https://www.linkedin.com/company/juakali-io/posts/?feedView=all

Our Office - 15 rue des Halles, 75001 Paris - France

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