Offer summary

Qualifications:

Strong communication skills to effectively engage with customers and internal teams., Experience in sales or customer service roles, preferably in a remote setting., Familiarity with CRM software and data entry processes., Ability to understand and explain product benefits clearly..

Key responsabilities:

Initiate and respond to customer inquiries through outbound and inbound calls.

Promote company products and assess customer needs to facilitate sales.

Maintain accurate customer records and database management.

Track sales progress and report results to meet departmental objectives.

Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers. Services we offer include: Oxygen Therapy Nebulizer Therapy Sleep Therapy Ventilator Therapy Enteral Therapy Pediatric Services Caring Responders Long Term Care Disease Management Programs and More! ***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness

Job Functions

Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
Resolves customer concerns by providing appropriate information regarding products and services
Records customer information and maintains database by obtaining, entering, and verifying required data
Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
Completes and ensures accurate validation of insurance benefits
Provides customer followup as required
Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results

Required profile