Offer summary

Qualifications:

Bachelor’s degree or equivalent experience in sales operations or related fields., 2+ years of experience in sales operations, sales, or product marketing, preferably in a SaaS environment., Proficient in Salesforce and Microsoft products, with experience in PowerBI, HubSpot, and other sales tech tools., Strong communication, analytical, and organizational skills with a proactive approach to problem-solving..

Key responsabilities:

Project manage key initiatives across the go-to-market organization, including Salesforce improvements and process enhancements.

Track and analyze sales data while maintaining documentation and user base across the tech stack.

Collaborate with marketing teams to ensure effective lead management and process adoption across the sales organization.

Provide support for the field sales team on quote processes, pricing, and technical inquiries related to the sales tech stack.

Job description

Who We Are
HungerRush is a leading provider of integrated restaurant solutions. The HungerRush POS platform and the Menufy Online Ordering platform are our signature products that help make it easier for restaurant owners and operators to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com

Position Overview
The Sales Operations CRM Coordinator role will report directly to the Director of Finance and support the needs of the go-to-market organization, while working cross-functionally across the business. The goal of this role is to act as a support person for the sales and marketing teams to achieve their targets through tech stack, reporting, and process updates and efficiencies. This teammate will contribute to the development of new ideas, work on selling analysis, and execute upon cross-functional objectives geared towards collaboratively solving for company initiatives. This role will be a key stakeholder within the go-to-market team who is tasked with creating a better system for the team to work in and thus will have a lot of exposure across the organization.

This is a remote role

Essential Responsibilities and Duties:

Project manage key firm initiatives across the go-to-market organization, including the Salesforce Improvements Roadmap, process improvement projects, and procurement of new tech stack solutions
Work to improve the company’s CRM Platform by creating efficiencies in the sales process and maintaining proper data hygiene
Track and analyze sales data 
Maintain documentation and user base across the Go-to-Market tech stack 
Support the refinement of processes that focus on seller efficiency, effectiveness, and productivity 
Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth 
Collaborate with the Marketing team(s) to ensure proper lead management processes, metrics and policies are adopted across the sales org 
Work cross-functionally to improve integration between Salesforce and other mission-critical systems, including NetSuite, Outreach, HubSpot, Outreach Gainsight, Brizo, and PowerBI. 
Support the field sales team on execution of quote processes, pricing, configuration, and contracting terms across the systems 
Provide first-tier support for any end-user technical or process questions in the sales tech stack

Required Qualifications and Skills

Has a passion for sales support, reporting, and data
Understands the value of clean data, process integrity, and org-wide collaboration/buy-in   
Possesses strong communication skills and a desire to work effectively across Sales, GTM, Customer Success, and Executive team(s) 
Takes a proactive approach to the role where they not only identify the problem but propose solutions and execution plans to the larger team(s)

What you need for this position

Exemplary written/verbal communication, critical thinking, and interpersonal skills both upstream and downstream 
Proficient in Salesforce and Microsoft products with experience in PowerBI, HubSpot, NetSuite, Gainsight, VOIP dialers, Outreach, Tableau, and contract management software preferred. 
Organized with a desire to learn new technologies and processes quickly. Able to operate independently and project manage cross functional teams
Enjoy working in a fast-paced and agile company with the ability to manage changing requirements 
Able to work cross functionally in order to gather requirements, create process flows, and communicate effectively between technical and non-technical stakeholders
Analytical skills with a demonstrated ability to extract insights from data, with excellent business awareness
High organizational aptitude with strong motivation for continuous improvement and an ability to create impact in a fast-paced environment 
2+ year(s) of experience in sales operations, sales, product marketing, or a combination of related fields, with a SaaS background
Bachelor’s degree or commensurate experience

Additional Information
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above. 
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. 

Required profile