Offer summary

Qualifications:

Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field., 1-2 years of hands-on experience in IT support or system administration, with fresh graduates welcome to apply., Proven experience with Microsoft 365 administration and troubleshooting, along with knowledge of Azure Active Directory (AAD)., Hands-on experience with Microsoft Intune for device management, or relevant exposure through internships or academic projects..

Key responsibilities:

Manage and maintain Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.

Administer and troubleshoot Azure Active Directory (AAD) and user access controls.

Deploy, configure, and manage devices using Microsoft Intune for endpoint security and compliance.

Provide support for Windows Operating System issues, ensuring a smooth and secure remote work environment.

Job description

Purpose

As IT Support Specialist:

Manage and maintain Microsoft 365 applications (e.g., Outlook, Teams, SharePoint, OneDrive)
Administer and troubleshoot Azure Active Directory (AAD) and user access controls
Deploy, configure, and manage devices using Microsoft Intune for endpoint security and compliance.
Provide support for Windows Operating System issues, updates, and security patches.
Ensure a smooth and secure remote work environment through VPN, endpoint security, and IT best practices.
Collaborate with teams to improve system performance, security, and IT efficiency.

Required Attributes

Excellent verbal and written English communication skills
Positive and proactive mindset with a strong "can-do" attitude
Solution-oriented thinker who overcomes challenges without excuses
Self-motivated in handling tasks and responsibilities
Credible and dependable with a strong commitment to confidentiality
Excellent problem-solving skills and ability to work independently

Essential Experience

Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field.
At least 1-2 years of hands-on experience in IT support, system administration, but fresh graduates are still welcome to apply.
Proven experience with Microsoft 365 administration and troubleshooting
Strong knowledge of Azure Active Directory (AAD) and user management but if a fresh graduate understanding of AAD and user access and authentication principles is acceptable.
Hands-on experience with Microsoft Intune for device and policy management but if a fresh graduate exposure to Microsoft Intune or other device management solutions from internships, academic projects or certifications is acceptable
Experience in a WFH environment, with a solid understanding of remote work tools and security best practices.

Clear Admin People is a B4B Solutions company that provides career opportunities to great Filipino talents to work remotely with our Australia-based clients. Our staff are led and supported by our outstanding leadership team. Clear works to provide the right environment for a 6 Tool Players to excel, with an ecosystem that supports our team's success:

A great Work from Home (WFH) setup with the right IT to help you find success (including freight expense coverage)
Support from an outstanding leadership group and team structure, positioning you for success
Membership of the Clear 6-Tool Player Playground - our unique development and engagement program
HMO Coverage with free dependents & group term life insurance coverage
Paid vacation leave and sick leave for regular employees
Monthly & quarterly subsidies (electricity, internet, healthcare)
Various incentives (attendance & employee referral)

Of course, we provide all mandatory government contributions in addition to the above.

Required profile