Security Awareness Analyst

Position Summary: The Security Awareness Analyst is responsible for supporting the planning, development, implementation, and maintenance of the organization's security awareness program. A key function of this role is to manage the flow of security-related communications, ensuring that information from various security teams is organized, translated, and disseminated effectively to the appropriate audiences within the organization. This role focuses on managing human risk by educating the workforce, changing behaviors, and fostering a strong security culture. The analyst will work to identify, prioritize, and manage human risks, aligning security awareness efforts with the organization's strategic security priorities.

Primary Accountabilities: 

Administrative (40%)

• Serve as the central point of contact for security communications, receiving updates and information from different security teams.

• Organize and translate complex technical information from security teams into easily understandable formats for various audiences, including employees, management, and executives.

• Support efforts to embed a strong security culture into the organization's overall culture.

• Help communicate the value of the security awareness program to senior leadership in business terms.

• Ensure compliance with key standards and regulations.

Operational (30%)

• Conduct security awareness assessment exercises, to include Phishing Campaign administration and metric reporting.

• Develop and maintain a security communication plan to ensure timely and relevant information is distributed through appropriate channels.

• Support the delivery of training through various methods, such as instructor-led training (ILT), virtual live training (VLT), and computer-based training (CBT).

• Assist in developing reinforcement methods, including newsletters, infographics, podcasts, and other training activities.

• Collaborate with internal teams (IT, HR, Compliance) to align security awareness initiatives with organizational goals.

• Assist in measuring the impact of the security awareness program and tracking the reduction in human risk.

• Stay informed about the latest cyber threats, tactics, techniques, and procedures used in human-based attacks.

• Experience in managing phishing awareness campaigns using KnowBe4 platform administration 

Strategic and Analytical (30%)

• Assist in identifying and prioritizing the organization’s top human risks and defining behaviors that manage those risks.

• Help develop and implement a strategic plan that prioritizes human risk, manages behaviors, and promotes behavior change.

• Contribute to the creation of engaging training programs and communications, adapting content for diverse demographics, cultures, and regions.

• Help define the organization's security culture and identify indicators of a strong security culture.

Required Qualifications:

• Bachelor’s degree in Cybersecurity, Information Technology, Communications, Business Administration, or a related field. Equivalent experience and certifications may be considered in place of a degree.

• 3-5 years of experience in security awareness, cybersecurity, training, or communications roles.; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position

• Proven ability to translate technical information into clear, concise communications for diverse audiences.

• Knowledge of learning theory, behavior change models, and cultural analysis.

• Understanding of risk management principles and processes.

• Familiarity with security awareness frameworks and standards.

• Strong communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

Preferred Qualifications:

• Experience with security awareness tools (e.g., KnowBe4, Proofpoint) and Learning Management Systems (LMS).

• Strong understanding of cybersecurity principles, social engineering threats, and compliance frameworks (NIST, ISO 27001, GDPR).

Individual Competencies: 

• Teamwork:  Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.

• Adaptable:  Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.

• Establish Focus: The ability to develop and communicate goals in support of the business' mission.

• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

• Communication:  Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.

• Collaboration: Works collaboratively with others to achieve group goals and objectives.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

• Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.

• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

• Occasionally required to remain in a stationary position.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 

• Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 

• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. 

• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

• Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

We are an Equal Opportunity Employer, including disability/vets.