Offer summary

Qualifications:

Advanced proficiency in Salesforce Service Cloud is required., Service Delivery proficiency at an advanced level is suggested., Advanced English level is necessary., Experience in managing large, complex technology projects is preferred..

Key responsabilities:

Manage the delivery of large technology projects and collaborate with sponsors to manage scope and risk.

Drive profitability by managing service quality and cost while supporting sales through innovative solutions.

Lead and mentor team members to ensure successful project delivery and engage in key decision-making.

Analyze and optimize project delivery processes for improved efficiency.

Job description

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 640,000 employees worldwide.

We Offer

Career development according to your profile and interests.
Work in one of the best companies and feel proud.
Access to an innovative methodology and tools.
Direct contact with experts worldwide.
Use of work schemes and cutting-edge technologies.
Constant training.
Work environment based on teamwork and collaboration.
Participation in International Projects.

Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.

Responsibilities:

As a Technology Delivery Lead, you will be responsible for:

Managing the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.
You will drive profitability and continued success by managing service quality and cost, leading delivery, and proactively supporting sales through innovative solutions and delivery excellence.
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Develop and implement strategies to enhance service quality and cost efficiency.
Lead and mentor team members to ensure successful project delivery.
Collaborate with sponsors to manage scope and risk effectively.
Drive innovation in sales support through Salesforce Service Cloud solutions.
Analyze and optimize project delivery processes for improved efficiency.

Skills:

Advanced proficiency in Salesforce Service Cloud is required.
Service Delivery proficiency at an advanced level is suggested.
Advanced Englsh level.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Oportunidad Laboral Equitativa
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.

Los candidatos no estarán obligados a revelar registros sellados o cancelados de condena o arresto como parte del proceso de contratación. Accenture se compromete a proporcionar oportunidades de empleo para veteranos a nuestros hombres y mujeres de servicio.

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