Offer summary

Qualifications:

Proficiency in Salesforce.com and ability to learn internal programs quickly., Strong data analysis skills to provide actionable sales recommendations., Excellent communication, presentation, and training abilities., Previous experience in sales practices and customer service expectations..

Key responsabilities:

Assist in troubleshooting customer orders and account issues for the sales team.

Handle administrative requests and support sales leadership expectations.

Provide data reports and sales guides to the sales team as directed.

Monitor sales performance and assist in implementing targeted sales strategies.

Job description

JOB OVERVIEW:

This position is responsible to assist in a range of sales related activities and customer support to help Henry Schein’s sales representatives within the designated Region(s) increase customer engagement, grow sales, increase their territory share, and close new opportunities. This role supports all FSCs, RMs, RSMs, MSMs, Outbound Telesales Representatives and Specialists in a designated Region(s) and performs key responsibilities in accordance with common best practices developed centrally by Henry Schein so as to ensure a streamlined, consistent experience for our customers and TSMs.

KEY RESPONSIBILITIES:

25% Help troubleshoot problems with customer orders, customer accounts, and other related issues brought forth by the internal team
20% Handle administrative requests brought by the team in accordance with expectations outlined by the sales support and Telesales leadership teams.
10% Provide the sales team with data reports and sales guides at the guidance of leadership
10% Monitor sales performance through sales tracking tools and report progress to sales representatives
10% Work with sales managers to create and implement targeted sales strategies
10% Monitor new product sales launches and campaigns and make sure the sales team is up to date and has the customer information they need to drive sales
10% Provide excellent internal customer service by staying on top of pending orders and customer requests
5% Assist in planning and executing local sales events at the direction of the Regional or Multisite Manager

SPECIFIC KNOWLEDGE & SKILLS:

Proficiency in relevant programs including Salesforce.com. Ability to quickly learn and master other internal programs used by the sales and Telesales teams.
Proficiency in data analysis to turn sales data into actionable recommendations
Strong communication, presentation, and training abilities.
Previous knowledge of sales practices and customer service expectations.
Demonstrated ability to manage teams, locally and remotely, and keep them engaged

The posted range for this position is $40,053 to $62,583 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

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