We are on a mission to reimagine pediatric health care for the better, so that children with medical complexity can spend less time in the hospital and more time thriving at home and in their communities. Our multidisciplinary, pediatrician-led team surrounds children and their families with an extra layer of medical, behavioral, and social care at home, empowering them to get the unwavering 24/7 support they deserve. Our team of pediatricians, nurses, social workers, care coordinators, and other clinicians do not replace a child’s existing care team. Instead, we work with them to deliver high-quality, virtual-first care and support to children with medical complexity, whenever they need it. Right now, our services are available to patients in Texas and Florida.

Who We Are

We are Imagine Pediatrics, an innovative, tech-enabled, pediatrician-led medical group that helps children with special health care needs get the quality 24/7 care and support they deserve, right from home. Energized by our mission to reimagine pediatric health care together, we improve the health and lives of children special health care needs by breaking down the barriers that stand between families and the quality care their children need. We are committed to doing better for them: to put their best interests in the front of our minds and center of our hearts and channel that passion every day to boldly remove these barriers.

By partnering with parents, caregivers, providers, community resources, and health plans, we provide these children with more access to virtual-first and in-home medical, behavioral, and social care and empower them and their families to get the unwavering, 24/7 support they deserve. We don’t replace a child's existing care team. Instead, we work with them to give every patient an expanded layer of support by delivering unlimited, virtual-first and in-home care, day and night. Every step toward that goal we take with equal parts compassion and creativity. Together, we’re always reaching for the profound impact that we know we can and must make.

Every day we boldly challenge old approaches and seek out new and better ways to improve the health and lives of children with special health care needs. We know we can’t solve every challenge in the lives of these kids, but we can work tirelessly to give them, their families, and other caregivers the help and relief they need, right when they need it. We know a better approach to pediatric health care is within reach, and we are committed to seizing it today.

What You'll Do

As the Strategic Operations Associate, you will be part of a team driving organizational growth and operational excellence across all major lines of business. You will take responsibility of a subset of Imagine Pediatrics service line and partnering with the team and other stakeholders to ensure they deliver maximum value. You will work at the intersection of clinical operations, finance, and cross-functional teams, supporting complex projects that require advanced analytical skills and strategic insight. Your role is pivotal in shaping the organization's future by delivering tangible results that directly impact operational efficiency and financial performance.

Operating Model: Execute the development and continuous enhancement of a sophisticated financial operating model for a subset of Imagine Pediatrics’ business segments and clinical service lines. This includes rigorous evaluation of clinical performance metrics, strategies for reducing total cost of care, optimizing clinical touchpoints, accurately projecting staffing needs, and maximizing ROI. You will be responsible for ensuring the operating model remains robust, adaptable, and aligned with strategic objectives.
Initiative Support: Work in close collaboration with Finance, Operations, and various cross-functional teams to validate cost savings from operational improvement projects, allowing the organization to successfully achieve financial targets
Strategic Business Case Development: Contribute to building comprehensive, data-driven business cases for the expansion or creation of a subset of service lines. Your analyses must demonstrate not only potential organizational ROI but also a deep understanding of cost structures, market dynamics, and operational challenges for your given subset. You will construct business cases used to secure executive buy-in and drive strategic initiatives forward
Analytical Rigor: Conduct in-depth analysis of diverse and complex data sets, including multi-year claims data for hospital admissions. You will be expected to uncover insights through deep dives into patient utilization patterns, assess the impact of service line expansions, and link these findings to overall reductions in total cost of care

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. You will need:

1-3+ years in management consulting, investment banking, financial services, or private equity, etc.
Strong interpersonal, project management, and analytic skills
Can synthesize complex analyses and models into succinct and quality presentations/reports
Desire to work in a fast-paced start-up environment
Exceptional critical thinker and problem solver
Can take on time-sensitive tasks with a sense of urgency
Skilled in Excel, PowerPoint, and Word
Displays intuitive business acumen

What We Offer (Benefits + Perks)

The role offers a base salary range of $90,000-$115,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Children first. We put the best interests of children above all. We are uncompromising in our commitment to improving the lives of children and families by bringing the best care to them.
Earn trust. We cherish the trusting relationships we build with the children and families we serve, our partners, and each other. We seek first to understand and speak honestly.
Innovate today. We refuse to accept the way things have always been done. Children and families are waiting for our help and their bravery demands that we relentlessly challenge assumptions to develop new approaches.
Embrace humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to learn and grow stronger.
One team, diverse perspectives. We work alongside families as one team towards a shared purpose. We champion diversity and acknowledge the contributions of others.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Strategic Operations Associate

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