Offer summary

Qualifications:

Fluency in Bengali and strong English communication skills, both written and verbal., Experience in content moderation or online community management is preferred., Excellent attention to detail and sound judgment skills., Familiarity with social media platforms and digital content trends is a plus..

Key responsabilities:

Evaluate user-generated content for adherence to community standards.

Identify and act on inappropriate or harmful content according to company policies.

Monitor user interactions and report recurring issues to improve moderation practices.

Collaborate with fellow moderators to ensure consistent enforcement of guidelines.

Job description

Staff4Me is on the lookout for an attentive and meticulous Content Moderator who speaks Bengali to join our dedicated team. In this essential role, you will review and moderate user-generated content across multiple platforms, ensuring that all submissions align with our community standards and guidelines. Your expertise will be vital in fostering a safe and enjoyable online space for our users.

Key Responsibilities:

Evaluate user-generated content, including text, images, and videos, to determine adherence to community standards.
Identify and take action on inappropriate, harmful, or misleading content according to company policies.
Offer constructive feedback to users when necessary and escalate issues to management when required.
Monitor user interactions and report any recurring issues or trends to improve content moderation practices.
Collaborate with fellow moderators to ensure consistent enforcement of guidelines across platforms.
Stay informed on platform policies and best practices in the content moderation space.
Participate in training sessions and team meetings, contributing insights to enhance moderation effectiveness.

Requirements

Fluency in Bengali (native or equivalent), with strong English communication skills, both written and verbal.
Experience in content moderation, online community management, or a related role is preferred.
Excellent attention to detail and the ability to make sound judgments quickly.
Familiarity with social media platforms and digital content trends is a plus.
Capability to manage sensitive content with discretion and professionalism.
Proficient in utilizing moderation tools and understanding online safety measures.
Willingness to work flexible hours, including weekends and holidays if needed.

Benefits

- Competitive salary and benefits package.

- Opportunity for growth and career development.

- Training and support to enhance technical and customer service skills.

- Work in a dynamic and multicultural environment.

Required profile