Offer summary

Qualifications:

Minimum 2.5 years of experience in sales coordination or lead management, preferably in logistics., Strong analytical skills for generating reports and analyzing metrics., Proficiency in CRM tools like SmartMoving or similar platforms., Exceptional communication skills for effective collaboration with teams..

Key responsabilities:

Monitor and analyze sales team performance focusing on key metrics.

Generate daily reports on leads and sales metrics for actionable insights.

Oversee lead management to ensure prompt addressing of inbound leads.

Support process improvement by collaborating with the sales team to enhance effectiveness.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

Sales Coordination Experience: Minimum 2.55 years of experience in a sales coordinator or lead management role, preferably within the moving, transportation, or logistics industry.
Strong Analytical Skills: Ability to work with numbers, generate reports, and analyze metrics to support decision-making and strategic planning.
Proficiency in CRM Tools: Hands-on experience with SmartMoving CRM or similar platforms to manage lead tracking and sales data.
Exceptional Communication Skills: Clear and professional communication abilities to collaborate effectively with sales and marketing teams.
Attention to Detail: High level of accuracy in tracking leads, creating reports, and identifying areas for process improvement.
Problem-Solving Mindset: Proactive approach to identifying challenges and implementing solutions to optimize the sales process and improve team performance.

Core responsibilities:

Monitor Sales Performance: Track and analyze the performance of the sales team, focusing on key metrics like lead volume, conversion rates, and client retention to identify areas for improvement.
Generate Daily Reports: Create detailed reports on inbound leads, follow-up schedules, and sales metrics each morning, providing actionable insights to the marketing and sales teams.
Oversee Lead Management: Ensure all inbound leads are addressed promptly, monitor delayed responses, and identify sources of inefficiencies in lead handling.
Support Process Improvement: Collaborate with the sales team to refine strategies, address reasons for lost leads, and enhance overall sales effectiveness.
Ensure Follow-Up Execution: Monitor and confirm that all follow-ups are scheduled and completed, maintaining consistency in client engagement and lead nurturing.
Work with Data: Analyze sales data to identify trends, provide recommendations, and help optimize the sales process to align with business objectives.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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