Talent Success Specialist - Internal Role

Job Position: Talent Success Specialist

Work Arrangement: Remote (Philippines)

Job Type: Full-time, Entry-Level, Independent Contractor

Salary Range: up to 50,000/month

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us? 

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

Role Overview

In this multifaceted role, you will assume the responsibilities of a Talent Success Specialist to drive candidate engagement, client satisfaction, and operational excellence. You’ll oversee candidate up-skilling and community management while supporting client accounts through proactive communication and strategic guidance.

Key Responsibilities

Talent Development and Engagement:

• Develop and implement strategies to up-skill candidates, ensuring they are well-equipped with best practices for their roles.
• Manage the candidate community to foster engagement, collaboration, and networking opportunities.
• Research trends and best practices in people development and coaching to enhance candidate programs.

Operations and Project Management:

• Execute client strategies for candidate management process, streamlining workflows for efficiency.
• Coordinate timelines, allocate resources, and manage project milestones to ensure successful outcomes.

Event Planning and Community Building:

• Organize webinars and other events focused on candidate education and growth.

• Engage with the candidate and client community, gathering feedback to refine programs and services.

Issue Resolution and Support:

• Act as a liaison between candidates and internal teams to address and resolve issues.
• Ensure timely, satisfactory resolutions to maintain high levels of satisfaction.

Immediate Responsibilities in Week 1:

• Familiarize yourself with company tools, systems, and workflows.
• Conduct research on up-skilling and coaching trends to inform future strategies.
• Begin developing resource outlines and templates for candidate learning.
• Introduce yourself to the candidate community, gather feedback, and identify areas for improvement.
• Collaborate as a team with the Client Success and Recruitment teams to align goals and processes.

Requirements

Experience: 2-3 years in client success, account management, talent development, or related roles.

Skills:

• Strategic thinker with strong analytical, organizational, and project management abilities.
• Exceptional communication and interpersonal skills with the ability to influence and build rapport.
• Proficient in Microsoft Office, Google Workspace, Notion, Slack, Zoom, and CRMs like ClickUp.
• Experience in recruitment, coaching, or learning & development is highly preferred.
• Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Preferred:

• Background in People Management or outsourcing industries.

Benefits

Compensation Package:

•  Competitive Salary: Up to PHP 50,000 per month, based on experience and skills
•  Remote Work: Fully remote—work from anywhere
•  Generous PTO: Ample paid time off to rest and recharge
•  Health Coverage: HMO coverage after 3 months for full-time employees
•  Direct Mentorship: Grow through guidance from international industry experts
•  Learning & Development: Ongoing access to resources for professional growth
•  Global Networking: Work and connect with professionals around the world
•  Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading Interview
5. Final Interview
6. Job Offer
7. Onboarding

Ready to Join Us?
If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.