Offer summary

Qualifications:

4-6 years of IT experience, with 3+ years in infrastructure, Citrix, or virtualization., Expertise in Citrix XenDesktop/XenApp, NetScalers, VDI deployments, and VMware vSphere., Basic knowledge of Active Directory, Windows Server 2012/2016, and networking concepts., Fluency in English (oral/written) and ability to work night shifts if required..

Key responsabilities:

Administer and support Citrix XenDesktop/XenApp, Citrix StoreFront, NetScalers, and VMware vSphere environments.

Monitor and resolve incidents for Virtual Desktop Infrastructure (VDI) to ensure SLA/OLA compliance.

Perform Tier 1/1.5 incident management, MIM calls, service requests, and routine changes.

Collaborate with cross-functional teams and vendors to troubleshoot issues and maintain system documentation.

Job description

Description

Our client is an American company with more than 50 years of experience, dedicated to providing autonomy to the first line of retail/e-commerce, manufacturing, transportation and logistics, healthcare, the public sector, and other industries to achieve a competitive advantage.

Our client has more than 10,000 partners and 8,000 employees in 100 countries, offering better visibility through integrated and customized solutions for each industry, which allow connecting people, assets, and data with intelligence that help make critical decisions for the business.

We are seeking a Creative Designer with strong expertise in PowerPoint design and marketing content creation. The ideal candidate will have a keen eye for visual storytelling, the ability to create compelling presentations, and experience in designing marketing materials that drive engagement.

Responsibilities:

Administer and support Citrix XenDesktop/XenApp 7x/2203, Citrix StoreFront, NetScalers, and VMware vSphere environments.
Monitor and resolve incidents for Virtual Desktop Infrastructure (VDI), ensuring SLA/OLA compliance.
Perform Tier 1/1.5 incident management, MIM calls, service requests, and routine changes (desktop pool management, application publishing).
Collaborate with cross-functional teams and vendors to troubleshoot issues and maintain system documentation.
Support Flashstack HW and Wyse Thin Client devices, including basic Windows Server 2012/2016 administration.

Requirements:

4-6 years of IT experience, including 3+ years in infrastructure/Citrix/virtualization.
Expertise in Citrix XenDesktop/XenApp, NetScalers, VDI deployments, and VMware vSphere.
Basic knowledge of Active Directory, Windows Server 2012/2016, and networking concepts (DHCP, DNS, IP, VLANs).
Ability to work night shifts (if required) and fluency in English (oral/written).

Desired

Scripting skills (PowerShell) for automation.
Experience troubleshooting VMware ESXi environments.
Familiarity with wireless/wired networking technologies and VDI deployment best practices.

Languages:

Advanced Oral English.

Notes:

Fully Remote

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Requirements

Requirements:

4-6 years of IT experience, including 3+ years in infrastructure/Citrix/virtualization.
Expertise in Citrix XenDesktop/XenApp, NetScalers, VDI deployments, and VMware vSphere.
Basic knowledge of Active Directory, Windows Server 2012/2016, and networking concepts (DHCP, DNS, IP, VLANs).
Ability to work night shifts (if required) and fluency in English (oral/written).