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NOC engineer

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Armenia, Poland, Romania, Kazakhstan

Offer summary

Qualifications:

Intermediate+ English proficiency, Experience in network management, Knowledge of Unix, Linux, and Windows operating systems, Familiarity with Kubernetes is a plus..

Key responsabilities:

  • Monitor data centers, servers, applications, performance, and availability.
  • Assess and prioritize faults, responding or escalating as necessary.
  • Provide 24/7 technical support and communicate with customers.
  • Follow NOC processes for efficient monitoring and troubleshooting.

Provectus logo
Provectus Information Technology & Services SME https://www.provectus.com/
501 - 1000 Employees
See all jobs

Job description

At Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine: AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading etc. It’s not about the future, it’s about the products we’ve already developed with #ProvectusTeam.

Join us if you have the same passion about making products using AI/ML technologies, cloud services, and data engineering.
Join us if you value a friendly corporate environment and almost a family-driven approach to every employee.
Join us if you want to grow professionally and be ready for learning new things constantly.

As a NOC engineer, you will be an entry point of communications for our customers. Also, you are the first to monitor, maintain, troubleshoot and recover the client's infrastructure. This is a good opportunity to develop your DevOps career.

We are looking for a NOC engineer for a managed service.
We are providing a managed support and monitoring for our customers. Starting from CI/CD towards Production.
As a NOC engineer you will be an entry-point of communications for our customers. Also you is the first to monitor, maintain, troubleshoot and recover client's infrastructure.
This is a good opportunity to develop your DevOps career.
Our expectations from candidates:
- English level: intermediate+
- Shift work schedule
- Experience in Network management 
- Knowledge of different OS: Unix, Linux, Windows
- Knowledge of Kubernetes is a great plus 

Responsibilities:
  • Monitor all of our data centres, servers, applications, performance and availability;
  • Assess and prioritize faults, and respond or escalate accordingly;
  • Providing 24/7 technical support;
  • Verbal and written communications with customers;
  • Follow NOC processes and procedures for efficient monitoring and communication;
  • Troubleshoot issues by utilizing provided toolbox and define new advanced tools.

    • We offer:
  • We offer you attractive professional and educational opportunities, competitive salary, interesting technical projects, chances to engage with the latest technologies and fun colleagues who make every online and offline event a treat. Find out more about our company: https://provectus.com/.
    • We are waiting for you to become a part of our team!

    Required profile

    Experience

    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Troubleshooting (Problem Solving)
    • Communication
    Are you interested?

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