Bilingual Dental Admin (English & Spanish)

Job description

Job Title: Remote Bilingual Dental Administrative Assistant

Company: MEDVA

Location: Remote work, client in the US (You can work from any LATAM country)

Employment Type: Independent Contractor

About MEDVA:

MEDVA connects talented professionals like you with leading healthcare organizations across the United States. We specialize in providing remote staffing solutions, offering individuals the flexibility to work from home while building rewarding careers in the healthcare industry. We are committed to supporting our contractors with ongoing training and a dedicated support team to ensure your success.

About the Role:

We are seeking a highly organized and detail-oriented Bilingual Dental Administrative Assistant to provide remote support to our US-based dental clients. In this role, you will play a crucial part in ensuring the smooth and efficient operation of a dental practice by managing patient communications, administrative tasks, and insurance processes. Fluency in both English and Spanish is essential for effective communication with a diverse patient base.

Key Responsibilities:

• Patient Management: Schedule and confirm appointments, ensuring optimal patient flow.
• Maintain accurate and up-to-date patient records using dental practice management EMR software.
• Respond to patient inquiries via phone and email regarding appointments, treatment plans, insurance, and billing.
• Administrative Support: Manage incoming and outgoing correspondence, including emails and phone calls.
• Insurance and Billing: Process and submit insurance claims, ensuring accuracy and timely filing.
• Follow up on outstanding claims and resolve any billing discrepancies.
• Assist patients with understanding their insurance coverage and payment options.

Qualifications:

• Essential: Native or near-native fluency in both English and Spanish (written and spoken).
• Prior experience in a dental administrative role.
• Strong computer skills and proficiency with dental practice management EMR software.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage time effectively in a remote work environment.
• High level of professionalism and attention to detail.
• Must have a reliable Windows-based computer and stable internet connection (Mac computers are not compatible with our systems).
• Preferred: Knowledge of dental terminology, procedures, and billing codes.
• Experience with different dental insurance plans.

Benefits of Working with MEDVA:

• Flexibility: Work from the comfort of your own home and enjoy a flexible schedule.
• Competitive Compensation: Earn a competitive hourly rate. USD 7
• Career Growth: Enhance your skills and advance your career in the healthcare field.
• Supportive Environment: Benefit from ongoing training and dedicated support from the MEDVA team.

Important Notes:

• This is an independent contractor position. As such, it is not eligible for benefits such as health insurance. Contractors are responsible for their tax obligations.

To Apply:

Please submit your English resume and apply here: https://apply.workable.com/medva/j/6B5F8149AE/

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.