Trainer - NetHealth and WoundExpert Navigation

We are seeking a dynamic Healthcare Trainer – EMR Navigation Specialist to join our team as a Virtual Assistant. In this role, you will drive the development and delivery of EMR training programs, focusing on NetHealth and WoundExpert systems. You will work closely with the Chief Medical Officer (CMO) to enhance operational workflows and improve patient care processes. The ideal candidate will also bring hands-on experience with prior authorization from either the patient or payer side.

Key Responsibilities:

• EMR Navigation Training:
  Develop and deliver engaging training sessions and materials for healthcare staff on using NetHealth and WoundExpert. Create video tutorials, guides, and documentation that facilitate smooth EMR navigation.
• Operational Enhancement:
  Collaborate with the CMO and cross-functional teams to identify areas for operational improvement, using your insights from EMR usage and prior authorization experience to optimize workflows.
• Prior Authorization Expertise:
  Utilize your experience in managing prior authorizations to train staff on best practices, compliance, and efficient processing within the EMR system.
• Virtual Support & Troubleshooting:
  Provide ongoing support to healthcare professionals, resolving issues and offering guidance on EMR navigation challenges in real-time.
• Continuous Improvement & Reporting:
  Monitor training effectiveness, gather feedback, and update training content regularly to reflect system updates and regulatory changes. Maintain detailed records and report on outcomes to senior management.
• Cross-functional Collaboration:
  Work closely with IT, clinical, and operations teams to ensure training initiatives align with overall organizational goals.

Requirements

Required Qualifications:

• Bachelor’s degree in Healthcare Administration, Information Systems, Nursing, or a related field.
• Proven expertise in using NetHealth and WoundExpert EMR systems.
• Minimum of 3 years’ experience in healthcare training or EMR navigation with a solid understanding of clinical workflows.
• Hands-on prior authorization experience, from either the patient or payer perspective.
• Excellent communication and presentation skills, with the ability to create clear training materials and documentation.
• Strong analytical and problem-solving abilities, with meticulous attention to detail.
• Ability to work independently in a virtual setting and manage multiple projects simultaneously.

Preferred Qualifications:

• Experience working with U.S. healthcare providers.
• Familiarity with additional EMR systems and healthcare IT solutions.
• Certification in healthcare informatics or a related field.
• Experience collaborating with executive leadership, including working directly with a CMO.

Benefits

• Competitive Hourly rate

• As an Independent Contractor, we offer competitive market rates
• MedVA In house Medical benefit (*after 6 months tenure)
• Health is wealth. We do not just care about your financial, but also your physical well-being. 
• Quality Training
• MedVA provides continuous learning at ZERO cost. We take great pride in the quality of our training program and believe that the best way to learn is to gain knowledge from the experts themselves. 
• Permanent work from home set up
• Enjoy earning dollars from the comfort of your home without ever having to leave your family! Say farewell to stressful commutes and lower your risk of exposure to illness.