Offer summary

Qualifications:

At least 5 years of experience as a Security Operations Engineer or similar role., Proven performance in Security Operations and familiarity with security frameworks like ASD Essential 8 and NIST., Experience with security tools such as KnowBe4, Mimecast, and various endpoint security solutions., Knowledge of ITSM tools and documentation repositories like ServiceNow and Confluence..

Key responsabilities:

Manage and configure security solutions including endpoint security and SIEM tools.

Provide 2nd level technical support within agreed SLA agreements.

Adhere to incident, security, problem, and change management processes according to ITIL standards.

Create and maintain technical documentation for customer environments.

Job description

What are we looking for?

Skills Required:

At least 5-years experience as Security Operations Engineer or any similar role
Demonstrated experience with proven performance within Security Operations.
Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security
Knowledge of ASD Essential 8, NIST or any other key security frameworks.
Knowledge in handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc.

What will you do?

Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security – MS Defender, Trend Micro, CrowdStrike, SIEM – Rapid7, Sentinel, Vulnerability Management – Rapid7, Nessus, Qualys, IAM – CyberArk – Access, PAM, Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security.
Provide 2nd level technical support within our agreed SLA agreements.
Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework)
Create and maintain technical documentation for bA customer environments.
Providing escalated support from service desk teams (escalated end user / NOC support) and customers.

Join the awesome team and enjoy these benefits & perks:

WFH
Medical, Dental Coverage and Life insurance from day 1 of employment
Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
Competitive salary package and annual appraisal
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities

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We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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