Offer summary

Qualifications:

Fluent in French and English, both written and verbal., Excellent communication skills with a strong focus on customer satisfaction., Proactive problem-solving skills and a positive attitude., Experience in customer service or a related field is desirable but not mandatory..

Key responsabilities:

Provide outstanding customer support in French through various communication channels, including phone, email, and chat.

Address inquiries and resolve issues promptly, ensuring a positive customer experience.

Document all interactions and feedback accurately in the company's CRM system.

Work closely with team members to continually improve service delivery and client satisfaction.

Job description

Unlock the adventure of a lifetime with Patrique Mercier Recruitment JP as you take on an exciting French-speaking role in Greece! This unique opportunity not only offers you a fulfilling career but also includes full relocation cover, ensuring you can focus on your new position while transitioning seamlessly to this stunning country. In this role, you will engage with French-speaking clients, providing exceptional support and service while enjoying the rich culture and beautiful landscapes of Greece. If you are passionate about customer service and seeking a refreshing change in your career while living in a vibrant setting, we invite you to embark on this journey with us!

Responsibilities

Provide outstanding customer support in French through various communication channels, including phone, email, and chat.
Address inquiries and resolve issues promptly, ensuring a positive customer experience.
Maintain a thorough understanding of our products and services to assist customers effectively.
Document all interactions and feedback accurately in the company's CRM system.
Work closely with team members to continually improve service delivery and client satisfaction.
Participate in regular training sessions to enhance your skill set and product knowledge.
Contribute ideas and suggestions for process improvements and best practices.

Requirements

Fluent in French and English, both written and verbal.
Excellent communication skills with a strong focus on customer satisfaction.
Able to thrive in a fast-paced environment and manage multiple tasks effectively.
Experience in customer service or a related field is desirable but not mandatory.
Proactive problem-solving skills and a positive attitude.
A collaborative spirit with the ability to work harmoniously in a team.
Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits