Finnish Speaking Customer Service - Athens, Greece

Join Patrique Mercier Recruitment JP and embark on a new journey as a Finnish-speaking customer service representative in the vibrant city of Athens, Greece! This exciting opportunity allows you to combine your passion for customer service with your Finnish language skills, all while experiencing the rich culture and history of one of Europe’s most iconic capitals. In this role, you will provide exceptional support to Finnish-speaking clients, addressing their inquiries and ensuring a stellar service experience. If you are enthusiastic about helping customers and want to thrive in a dynamic environment, we would love to hear from you!

Responsibilities

• Offer excellent customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries and resolve issues in a timely and professional manner.
• Develop and maintain a comprehensive understanding of the company’s products and services to provide effective assistance.
• Document customer interactions accurately within the company’s CRM system.
• Collaborate with team members to enhance customer service practices and share insights for improvement.
• Engage in regular training and development sessions to refine your skills.
• Provide feedback and suggestions for improving customer interactions and operational efficiency.

Requirements

• Fluent in Finnish, both written and spoken; proficiency in English is required.
• Strong communication and customer service skills with a focus on customer satisfaction.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Previous experience in customer service or a related field is an advantage.
• Familiarity with CRM systems and customer support tools is a plus.
• A positive attitude, adaptability, and a desire to immerse in a new cultural experience in Greece.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.