Offer summary

Qualifications:

Fluency in Czech and English, both written and spoken., Experience in trust and safety roles or content moderation is preferred., Strong problem-solving skills and attention to detail in user interactions., Exceptional communication abilities for building relationships with users..

Key responsabilities:

Monitor and analyze user-generated content for community standard violations.

Engage with Czech-speaking users to address online safety concerns.

Implement trust and safety protocols to enhance platform integrity.

Investigate reports of inappropriate behavior and ensure user safety.

Job description

Patrique Mercier Recruitment JP is seeking a Czech Speaking Digital Trust and Safety Specialist to join our dynamic team in Athens, Greece. In this pivotal role, you will play an essential part in safeguarding our online community by ensuring that users can navigate our platforms safely and securely. Your expertise will help to identify and mitigate risks associated with online behaviors, contributing to a positive and trustworthy digital environment.

Key Responsibilities

Monitor and analyze user-generated content to identify violations of community standards and guidelines.
Engage with Czech-speaking users to address their concerns and provide assistance related to online safety.
Implement trust and safety protocols, working closely with the team to enhance platform integrity.
Investigate reports of inappropriate behavior or content, taking necessary actions to ensure user safety.
Collaborate on the development of educational resources aimed at promoting safe online practices.
Stay up-to-date with industry trends and legal regulations impacting digital trust and safety.

Requirements

Fluency in Czech and English, both written and spoken.
Experience in trust and safety roles, content moderation, or a related area is an advantage.
Strong problem-solving skills with a keen eye for detail in analyzing user interactions.
Exceptional communication abilities, particularly in building relationships with users.
Self-starter who is comfortable managing tasks in a remote work environment.
Knowledge of best practices in online community management and moderation.
Dedicated to promoting user safety and integrity in digital spaces.

Benefits