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German-speaking Customer Service Agent in Greece - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Excellent communication skills with a focus on customer satisfaction., Ability to thrive in a fast-paced, team-oriented environment., Previous customer service experience is a plus, but not mandatory..

Key responsabilities:

  • Deliver outstanding customer service to German-speaking customers via phone, email, and chat.
  • Respond promptly to customer inquiries and provide effective solutions.
  • Document customer interactions comprehensively in the CRM system.
  • Collaborate with colleagues to improve service efficiency and quality.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment JP as a German-speaking Customer Service Agent in the sunny and historic setting of Greece! This exciting position comes with a paid relocation package, allowing you to experience a new culture while helping customers. In this role, you will provide exceptional support to German-speaking clients, addressing their inquiries and resolving issues efficiently. If you’re passionate about customer service and looking for an adventure abroad, we want to hear from you!

Responsibilities
  • Deliver outstanding customer service to German-speaking customers via phone, email, and chat.
  • Respond promptly to customer inquiries and provide effective solutions to enhance satisfaction.
  • Maintain strong knowledge of company products and services to assist customers accurately.
  • Document customer interactions comprehensively in the CRM system for future reference.
  • Collaborate with colleagues to improve service efficiency and quality.
  • Participate in training to continuously develop your skills and product knowledge.
  • Provide insights and feedback to enhance the customer service process.

Requirements

  • Fluency in German and English, both written and spoken.
  • Excellent communication skills with a keen focus on customer satisfaction.
  • Ability to thrive in a fast-paced, team-oriented workplace.
  • Previous customer service experience is a plus, but not mandatory.
  • Positive, proactive, and adaptable with strong interpersonal skills.
  • Willingness to relocate to Greece and embrace a new lifestyle.
  • A genuine passion for assisting customers and meeting their needs.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Adaptability
  • Teamwork
  • Communication

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