Slovenian Speaking Tech Support in Greece - Paid relocation

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in Slovenian and English, both written and spoken., Previous experience in customer service or technical support is preferred., Excellent communication skills with a strong focus on customer care., Ability to troubleshoot and resolve technical issues effectively..

Key responsabilities:

  • Assist Slovenian-speaking customers via phone, email, and chat, providing high-quality technical support.
  • Diagnose and resolve issues related to products and services while ensuring customer satisfaction.
  • Document all customer interactions and maintain records in the company database.
  • Collaborate with colleagues and other departments to facilitate resolution of customer issues.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Slovenian-speaking Tech Support Specialist to join our team in Greece! This position not only allows you to utilize your language skills but also provides a chance to work with a renowned brand dedicated to delivering outstanding customer service. With paid relocation, you will embark on a new adventure while helping Slovenian clients with their technical inquiries and providing effective solutions. If you have a passion for technology and exceptional customer service, we encourage you to apply!

Responsibilities
  • Assist Slovenian-speaking customers via phone, email, and chat, providing high-quality technical support.
  • Diagnose and resolve issues related to products and services while ensuring customer satisfaction.
  • Educate customers on product features and best practices to enhance their experience.
  • Document all customer interactions and maintain records in the company database.
  • Collaborate with colleagues and other departments to facilitate resolution of customer issues.
  • Participate in training programs to stay informed about the latest technologies and services.
  • Provide feedback for continuous improvement of customer service practices.

Requirements

  • Fluency in Slovenian and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer care.
  • Previous experience in customer service or technical support is preferred.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Strong team player with a positive attitude and adaptability.
  • Willingness to relocate to Greece and experience a new cultural environment.
  • A genuine interest in technology and a dedication to helping customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
SlovenianEnglish
Check out the description to know which languages are mandatory.

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