Work in Greece- German Speaking Customer Support Role with fully paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German (both spoken and written) is essential., Strong communication and interpersonal skills are required., Prior experience in customer service or support roles is preferred., Excellent problem-solving abilities with a focus on customer satisfaction..

Key responsabilities:

  • Provide exceptional customer support via phone, email, and chat channels in German.
  • Assist customers with inquiries regarding products, services, and account issues.
  • Effectively resolve customer complaints and provide timely solutions.
  • Document customer interactions accurately and contribute to service quality improvement.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, with fully paid relocation provided. This role is perfect for those looking to embark on a new adventure while providing top-notch customer service to our clients. You will play a key role in assisting German-speaking customers with their inquiries and ensuring a seamless experience. If you are fluent in German and eager to take on a new challenge in a beautiful country, we would love to hear from you!


Responsibilities
  • Provide exceptional customer support via phone, email, and chat channels in German.
  • Assist customers with inquiries regarding products, services, and account issues.
  • Effectively resolve customer complaints and provide timely solutions.
  • Educate clients about available services and offerings to enhance their experience.
  • Document customer interactions accurately and contribute to service quality improvement.
  • Collaborate with team members to ensure effective customer support.

Requirements

  • Fluency in German (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • A positive attitude and ability to work effectively as part of a team.
  • Familiarity with customer service software is an advantage.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
German
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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