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Dutch Speaking Client Support Representative - Remote in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English is essential., Previous experience in customer support or a client-facing role is preferred., Excellent communication skills with a strong emphasis on empathy and effective problem-solving., Ability to work independently and manage multiple tasks effectively in a remote setting..

Key responsabilities:

  • Deliver top-notch customer support to Dutch-speaking clients via various channels, including phone, email, and chat.
  • Respond promptly to client inquiries and resolve issues to ensure high levels of satisfaction.
  • Collaborate with colleagues to continuously improve service delivery and share valuable insights.
  • Maintain accurate records of client interactions in our CRM system for effective follow-up.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Client Support Representative, with a remote position based in Greece! Our agency specializes in connecting talented individuals with exceptional job opportunities, and we are seeking a dedicated individual to provide outstanding support to our Dutch-speaking clients. If you are enthusiastic about customer service and looking to make a meaningful impact, we would love to hear from you!


Responsibilities
  • Deliver top-notch customer support to Dutch-speaking clients via various channels, including phone, email, and chat.
  • Respond promptly to client inquiries and resolve issues to ensure high levels of satisfaction.
  • Collaborate with colleagues to continuously improve service delivery and share valuable insights.
  • Maintain accurate records of client interactions in our CRM system for effective follow-up.
  • Assist clients with onboarding, providing guidance on our services and resources.
  • Identify client needs and offer tailored solutions to enhance their experience.
  • Engage in training sessions to stay updated on product information and best practices in customer support.

Requirements

  • Fluency in Dutch and English is essential.
  • Previous experience in customer support or a client-facing role is preferred.
  • Excellent communication skills with a strong emphasis on empathy and effective problem-solving.
  • Ability to work independently and manage multiple tasks effectively in a remote setting.
  • Familiarity with customer support tools and CRM platforms is an advantage.
  • A proactive mindset and a genuine desire to assist clients are crucial for success.
  • Flexibility to work various shifts, including evenings and weekends if necessary.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy
  • Time Management
  • Physical Flexibility

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