Offer summary

Qualifications:

Fluency in French and English is required; additional language skills are a plus., Previous experience in customer service or a related field is preferred., Excellent communication and interpersonal skills are essential., Strong problem-solving abilities with a focus on customer satisfaction..

Key responsabilities:

Deliver high-quality customer service and support to French-speaking clients via various communication channels.

Respond promptly to customer inquiries and provide effective solutions to their concerns.

Assist customers throughout the buying journey, offering personalized advice and product recommendations.

Document customer interactions for tracking and continuous improvement purposes.

Job description

Patrique Mercier Recruitment PT is thrilled to offer a fantastic opportunity for a French Speaking Customer Advisor to work remotely from Greece! In this role, you will be responsible for providing exceptional customer support to our French-speaking clients, addressing their inquiries, and ensuring a smooth and satisfying experience with our products. Your strong communication skills and dedication to customer service will help foster lasting relationships with our customers. If you are passionate about assisting others and delivering top-notch service, we would love to have you as part of our dynamic team!

Responsibilities

Deliver high-quality customer service and support to French-speaking clients via various communication channels.
Respond promptly to customer inquiries and provide effective solutions to their concerns.
Assist customers throughout the buying journey, offering personalized advice and product recommendations.
Handle customer complaints skillfully, ensuring that issues are resolved satisfactorily.
Stay updated on product features, specifications, and promotions to provide accurate information to customers.
Collaborate effectively with colleagues to continuously improve customer experience and service quality.
Document customer interactions for tracking and continuous improvement purposes.

Requirements

Fluency in French and English is required; additional language skills are a plus.
Previous experience in customer service or a related field is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a focus on customer satisfaction.
Detail-oriented and well-organized.
A genuine interest in providing exceptional customer care.
Must have a stable internet connection and a suitable workspace for remote work.

Benefits

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.