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Spanish Speaking Fitness Tech Company Customer Service - Remote in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Spanish and a good command of English., Previous experience in customer service or a similar field, preferably in technology or fitness., Strong passion for fitness and familiarity with fitness technologies, devices, and applications., Excellent communication and problem-solving skills..

Key responsabilities:

  • Deliver outstanding customer service to Spanish-speaking users via phone, email, and chat.
  • Resolve customer inquiries and help customers optimize their use of fitness applications and devices.
  • Document customer interactions accurately to improve service quality.
  • Collaborate with team members to identify trends and recommend improvements.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment PT is thrilled to announce a remote opportunity for a Spanish Speaking Fitness Tech Company Customer Service Representative based in Greece. In this essential role, you will act as a primary contact for Spanish-speaking customers, assisting them with inquiries regarding our cutting-edge fitness technology products. This position allows you to work from home while providing valuable support, troubleshooting issues, and enhancing the overall experience for our clients as they navigate their fitness journeys. If you are passionate about fitness, possess excellent customer service skills, and are fluent in Spanish, we invite you to apply!


Responsibilities
  • Deliver outstanding customer service to Spanish-speaking users via phone, email, and chat concerning fitness technology questions.
  • Resolve customer inquiries, address challenges, and help customers optimize their use of fitness applications and devices.
  • Document customer interactions accurately, maintaining detailed records to improve service quality.
  • Collaborate with team members to identify trends and recommend improvements to enhance customer satisfaction.
  • Keep abreast of product information, industry advancements, and best practices in fitness technology.
  • Conduct training for customers on how to maximize their use of fitness technology products.

Requirements

  • Fluency in Spanish and a good command of English.
  • Previous experience in customer service or a similar field, preferably within the technology or fitness sectors.
  • Strong passion for fitness and familiarity with fitness technologies, devices, and applications.
  • Excellent communication and problem-solving skills.
  • Customer-oriented attitude with a commitment to enhancing the user experience.
  • Ability to work independently in a remote environment while contributing to team goals.
  • Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Physical Flexibility

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