Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Experience in customer service or sales, preferably in the rental or hospitality industries., Strong communication and interpersonal skills with a commitment to customer satisfaction., Excellent problem-solving skills and attention to detail..

Key responsabilities:

Provide customer support in Dutch for rental service inquiries through phone, email, and chat.

Assist clients throughout the rental process by explaining terms, conditions, and answering questions.

Resolve customer issues and complaints promptly and professionally.

Accurately document customer interactions and maintain records in the system.

Job description

Patrique Mercier Recruitment PT is excited to invite applications for the position of Dutch Speaking Rental Services Interaction Specialist, working remotely from Athens, Greece. In this vital role, you will be the first line of support for clients seeking assistance in the rental services sector. You'll be responsible for delivering outstanding customer service in Dutch, guiding clients through their rental inquiries and booking processes. If you're passionate about customer interaction and have the ability to create positive experiences, we want you to join our team!

Responsibilities

Provide customer support in Dutch for rental service inquiries through phone, email, and chat.
Assist clients throughout the rental process by explaining terms, conditions, and answering questions.
Resolve customer issues and complaints promptly and professionally.
Work collaboratively with the remote team to improve service quality and customer satisfaction.
Remain up-to-date on rental policies, services, and relevant industry information.
Accurately document customer interactions and maintain records in the system.
Contribute to team discussions with insights and feedback aimed at enhancing service delivery.

Requirements

Fluency in Dutch and English, both written and spoken.
Experience in customer service or sales, preferably in the rental or hospitality industries.
Strong communication and interpersonal skills with a commitment to customer satisfaction.
Able to manage multiple tasks and work efficiently in a remote environment.
Excellent problem-solving skills and attention to detail.
Familiarity with customer service software and digital tools is a plus.
Willingness to work flexible hours, including evenings and weekends if required.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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