Spanish Customer Care in Greece - Athens or Remote In Greece

Patrique Mercier Recruitment PT is seeking passionate individuals to join our team as Spanish Customer Care representatives. You have the choice to work in the vibrant city of Athens or remotely from anywhere in Greece. Our agency specializes in connecting talented professionals with fantastic opportunities across a variety of sectors, including online media, social media, gaming, healthcare, retail, and telecommunications. In this role, you will serve as the primary point of contact for Spanish-speaking customers, delivering exceptional support and assistance. Your commitment to customer satisfaction will be crucial in fostering loyalty and ensuring a positive experience with every interaction. Embrace the opportunity to work within an inclusive international environment that emphasizes personal and professional development. At Patrique Mercier Recruitment PT, we are dedicated to helping you forge a fulfilling career path that aligns with your skills and aspirations.

Responsibilities

• Deliver outstanding customer service to Spanish-speaking clients through various channels such as phone, email, and chat.
• Assist customers with inquiries related to products and services, as well as troubleshooting any issues they may encounter.
• Maintain accurate documentation of customer interactions and transactions in the customer support system.
• Work closely with team members to resolve complex issues and escalate cases when necessary.
• Achieve individual and team performance metrics to contribute to overall customer satisfaction and service excellence.
• Stay informed about product details, features, and any changes to provide timely and helpful assistance.
• Engage with customers in a professional and friendly manner to build rapport and trust.

Requirements

• Fluency in Spanish and proficiency in English.
• Previous experience in customer service or support roles is preferred, particularly in online or related industries.
• Strong written and verbal communication skills, along with excellent interpersonal abilities.
• Familiarity with customer support platforms and CRM software is advantageous.
• Effective analytical and problem-solving skills, with the ability to work efficiently under pressure.
• Able to work both independently and collaboratively in a remote or office setting.
• A positive and proactive attitude, focused on delivering high-quality customer service and building lasting relationships.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....