Offer summary

Qualifications:

Fluency in French (both spoken and written) is essential., Strong communication and customer service skills are required., Previous experience in customer support or a similar role is preferred., Excellent problem-solving abilities and a customer-centric approach are necessary..

Key responsabilities:

Provide exceptional client support via phone, email, and chat in French.

Address customer inquiries and technical issues with professionalism and efficiency.

Document customer interactions accurately and maintain updated records in the support system.

Guide clients through our products and services, ensuring they understand their functionalities.

Job description

Patrique Mercier Recruitment is thrilled to announce an exceptional opportunity for a French Speaking Client Support Representative to work remotely from Greece. This role allows you to provide outstanding customer support from the comfort of your home while being part of a dynamic team dedicated to delivering excellent service. As a representative, you will assist French-speaking clients with various inquiries, manage support tickets, and ensure they have a seamless experience with our products and services. If you are passionate about helping others and fluent in French, we would love to have you on board!

Responsibilities

Provide exceptional client support via phone, email, and chat in French.
Address customer inquiries and technical issues with professionalism and efficiency.
Document customer interactions accurately and maintain updated records in the support system.
Guide clients through our products and services, ensuring they understand their functionalities.
Collaborate with team members to enhance service delivery and resolve complex issues.
Stay informed about our offerings and provide feedback for continuous improvement.

Requirements