Work in Greece - Czech Speaking Customer Support Role with fully paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Czech (both spoken and written) is required., Strong communication and interpersonal skills are essential., Prior experience in customer service or support roles is preferred., Excellent problem-solving skills with a focus on customer satisfaction..

Key responsabilities:

  • Provide exceptional customer support via phone, email, and chat in Czech.
  • Assist customers with inquiries regarding products and services.
  • Efficiently manage and resolve customer complaints and concerns.
  • Document customer interactions accurately for quality assurance.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to announce a fantastic opportunity for a Czech Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is an excellent fit for individuals eager to explore a new culture while providing outstanding support to Czech-speaking customers. In this role, you will respond to customer inquiries, resolve issues, and ensure a positive customer experience. If you are fluent in Czech and ready for a new adventure, we would love to hear from you!


Responsibilities
  • Provide exceptional customer support via phone, email, and chat in Czech.
  • Assist customers with inquiries regarding products and services.
  • Efficiently manage and resolve customer complaints and concerns.
  • Educate clients about available services and guide them through processes.
  • Document customer interactions accurately for quality assurance.
  • Collaborate with team members to enhance overall customer satisfaction and service efficiency.

Requirements

  • Fluency in Czech (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or support roles is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • A positive attitude and the ability to work effectively in a team setting.
  • Familiarity with customer service software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Czech
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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