Work in Greece - Czech Speaking Customer Support Role with fully paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Czech (both spoken and written) is required., Strong communication and interpersonal skills are essential., Previous experience in customer service or support roles is preferred., Excellent problem-solving abilities and a positive attitude are necessary..

Key responsabilities:

  • Provide exceptional customer support through phone, email, and chat in Czech.
  • Assist customers with queries related to products and services.
  • Effectively address and resolve customer complaints to ensure satisfaction.
  • Maintain accurate records of customer interactions for quality assurance.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Czech Speaking Customer Support representative to work in Greece, accompanied by a fully paid relocation package! This is a fantastic chance for individuals looking to immerse themselves in a vibrant culture while providing outstanding support to our Czech-speaking customers. In this role, you will manage inquiries, resolve issues, and ensure a positive experience for every client. If you are fluent in Czech and eager to embark on a new adventure, we encourage you to apply!


Responsibilities
  • Provide exceptional customer support through phone, email, and chat in Czech.
  • Assist customers with queries related to our products and services.
  • Effectively address and resolve customer complaints to ensure satisfaction.
  • Guide clients on services and help them make informed decisions.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with team members to continuously improve customer service.

Requirements

  • Fluency in Czech (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities and a commitment to delivering outstanding customer satisfaction.
  • Willingness to relocate to Greece and adapt to a new cultural environment.
  • Positive attitude and ability to work effectively within a team.
  • Familiarity with customer service software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Czech
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Adaptability

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