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Spanish Speaking Customer Service for Automotive Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Spanish (both spoken and written) is essential., Strong communication and interpersonal skills are required., Experience in customer service, preferably in the automotive sector, is a plus., Interest in the automotive industry and knowledge of automotive products is highly desirable..

Key responsabilities:

  • Provide exceptional customer service via phone, email, and chat in Spanish.
  • Assist customers with inquiries related to automotive products and services.
  • Resolve customer complaints and issues effectively, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is committed to matching exceptional talent with outstanding job opportunities throughout Greece. We are excited to present an opening for a Spanish Speaking Customer Service representative in the Automotive Department. This role is perfect for individuals who are enthusiastic about cars and providing top-notch customer support. As a Spanish Speaking Customer Service representative, you will assist Spanish-speaking clients with their inquiries regarding automotive products and services, ensuring a seamless experience from start to finish. If you have a passion for the automotive industry and excel in a customer-focused environment, we encourage you to apply!


Responsibilities
  • Provide exceptional customer service via phone, email, and chat in Spanish.
  • Assist customers with inquiries related to automotive products and services.
  • Resolve customer complaints and issues effectively, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the system.
  • Collaborate with the automotive team to enhance customer experience.
  • Stay informed about the latest automotive products and services to provide accurate assistance.

Requirements

  • Fluency in Spanish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably within the automotive sector, is a plus.
  • Excellent problem-solving skills focused on customer satisfaction.
  • Ability to work independently and as part of a dynamic team.
  • Interest in the automotive industry and knowledge of automotive products is highly desirable.
  • Proficient in using digital tools and customer management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Spanish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork

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