Dutch Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment is a premier agency specializing in connecting skilled professionals with outstanding job opportunities across Greece. We are currently seeking a Dutch Speaking Customer Service representative for the Automotive Department. This role is perfect for individuals passionate about the automotive industry and committed to delivering exceptional customer service. In this position, you will assist Dutch-speaking customers with inquiries related to automotive products and services, ensuring they receive comprehensive support and information. If you are ready to contribute to a dynamic team and enhance the customer experience in the automotive sector, we encourage you to apply!

Responsibilities

• Provide high-quality customer service through various communication channels including phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and technical issues.
• Resolve customer complaints effectively and professionally, ensuring customer satisfaction.
• Document customer interactions accurately and maintain up-to-date records.
• Collaborate with team members and other departments to ensure optimal service delivery.
• Stay informed about automotive trends and product offerings to assist customers accurately.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication skills and customer-oriented mindset.
• Previous experience in customer service or the automotive industry is preferred.
• Effective problem-solving skills with a focus on delivering excellent customer experiences.
• Ability to work both independently and as part of a team.
• Proficient in using digital communication tools and customer management systems.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training