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Czech Speaking Customer Service in Greece for Automotive Company

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Czech (both spoken and written) is required., Strong communication and interpersonal skills are essential., Experience in customer service, preferably in the automotive sector, is an advantage., Excellent problem-solving skills with a focus on customer satisfaction..

Key responsabilities:

  • Deliver exceptional customer service through phone, email, and chat communications in Czech.
  • Assist customers with inquiries related to automotive products, services, and troubleshooting.
  • Resolve customer complaints and service issues effectively, ensuring customer satisfaction.
  • Document customer interactions and maintain detailed records as required.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is a premier agency dedicated to matching talented individuals with remarkable job opportunities across Greece. We are thrilled to announce a vacancy for a Czech Speaking Customer Service representative at a prestigious Automotive Company based in Greece. This role is an excellent fit for individuals who have a passion for the automotive industry and a commitment to delivering excellent customer service. As a key member of the customer support team, you will assist Czech-speaking clients with inquiries regarding products, services, and automotive solutions, ensuring a smooth and satisfactory experience. If you are enthusiastic about automobiles and customer relations, we invite you to apply for this exciting opportunity!


Responsibilities
  • Deliver exceptional customer service through phone, email, and chat communications in Czech.
  • Assist customers with inquiries related to automotive products, services, and troubleshooting.
  • Resolve customer complaints and service issues effectively, ensuring customer satisfaction.
  • Document customer interactions and maintain detailed records as required.
  • Collaborate with team members to enhance service quality and overall customer experience.
  • Stay updated on automotive products and industry trends to provide informed assistance.

Requirements

  • Fluency in Czech (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably in the automotive sector, is an advantage.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and as part of a team in a dynamic environment.
  • Knowledge of automotive products and services is highly desirable.
  • Proficient in using digital communication tools and customer management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Czech
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
Are you interested?

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