Slovak Speaking Customer Support for Online Content Creators

Patrique Mercier Recruitment FR is focused on connecting talented professionals with exciting opportunities in the digital landscape. We are currently searching for a Slovak Speaking Customer Support Representative for Online Content Creators. This role is ideal for individuals who are passionate about digital media and are eager to assist Slovak-speaking clients in maximizing their online presence and content creation efforts.

Responsibilities

• Provide exceptional customer support to Slovak-speaking content creators via phone, email, and chat.
• Assist clients with inquiries regarding platform features, monetization strategies, and account management.
• Effectively resolve client issues and complaints to ensure a positive user experience.
• Help users understand tool functionalities to optimize their online content engagement.
• Document customer interactions accurately and manage follow-up communications.
• Collaborate with internal teams to relay client feedback and improve service offerings.
• Stay informed about industry trends and best practices in content creation to provide valuable insights to clients.

Requirements

• Fluency in Slovak and English, both written and spoken.
• Experience in customer service, particularly within digital platforms or content creation.
• Strong communication skills with the ability to guide and educate clients effectively.
• Detail-oriented with excellent organizational skills.
• Proficient in using customer support software and standard office applications.
• Ability to work independently and handle multiple tasks in a fast-paced environment.
• Flexibility to work varied hours, including evenings and weekends as necessary.

Benefits

•  Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks