Spanish Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for the Automotive Department. This role is ideal for those who are passionate about the automotive industry and dedicated to providing exceptional customer support.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries regarding automotive products, services, and technical support.
• Handle order processing, returns, and warranty claims, ensuring a smooth experience for the customer.
• Educate customers on product specifications and usage to enhance their experience and satisfaction.
• Manage customer complaints and troubleshooting with professionalism and efficiency.
• Document customer interactions and feedback accurately to contribute to service improvement initiatives.
• Collaborate with team members and departments to facilitate effective customer service delivery.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service, particularly in the automotive sector, is preferred.
• Strong communication and interpersonal skills.
• Technical knowledge of automotive products is a plus.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent problem-solving abilities.
• A genuine interest in the automotive industry and a passion for helping customers.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks