Offer summary

Qualifications:

Fluency in French and English, both written and spoken., Experience in social media moderation or community management is preferred., Strong understanding of social media platforms and user engagement strategies., Excellent communication skills and attention to detail..

Key responsabilities:

Monitor and moderate user-generated content for compliance with community standards.

Engage with users through comments and messages, providing support and fostering community.

Identify and escalate inappropriate content or user behavior to relevant teams.

Prepare reports on user interactions and content trends for strategic insights.

Job description

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for individuals passionate about social media and community engagement. We are currently seeking French Speaking Social Media Content Moderators to join our dedicated team. In this role, you will be responsible for fostering a positive online environment for French-speaking users by moderating content and engaging with the community across various social media platforms.

Responsibilities

Monitor and moderate user-generated content to ensure compliance with community standards and guidelines.
Engage with users through comments and messages, providing timely support and fostering an inviting community.
Identify and escalate inappropriate content or user behavior to the relevant teams.
Conduct research on trending topics within the French-speaking audience to enhance user engagement.
Collaborate with content teams to suggest improvements and develop relevant content that resonates with the audience.
Prepare reports on user interactions and content trends to provide insights for strategic development.
Stay updated on the latest social media trends, policies, and best practices for effective content moderation.

Requirements

Fluency in French and English, both written and spoken.
Experience in social media moderation, community management, or a similar field is preferred.
Strong understanding of various social media platforms and user engagement strategies.
Excellent communication skills along with a sharp eye for detail.
Ability to navigate sensitive situations with professionalism and care.
Proficiency with content moderation tools and social media analytics software.
Able to work independently and manage multiple responsibilities in a fast-paced environment.

Benefits