French Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a French Speaking Customer Service Representative in the Automotive Department. This role is perfect for individuals who are passionate about the automotive industry and committed to providing exceptional service to customers.

Responsibilities

• Deliver outstanding customer service in French to clients inquiring about automotive parts, products, and services.
• Assist customers with order inquiries, product information, and technical support.
• Manage complaints and issues with professionalism, ensuring timely resolutions to enhance customer satisfaction.
• Stay updated on the latest automotive products, trends, and company offerings to provide accurate information.
• Document all customer interactions meticulously for record-keeping and quality assurance.
• Collaborate with various internal teams to address complex queries and provide comprehensive support.
• Provide feedback to management regarding common customer issues to improve service quality.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in customer service, preferably in the automotive or related industry.
• Strong communication and interpersonal skills.
• Ability to troubleshoot issues and provide effective solutions.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• A passion for the automotive sector and a willingness to learn about automotive products and technologies.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks