Italian Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment FR is excited to announce an opening for an Italian Speaking Customer Service Representative within the Automotive Department. This role is ideal for individuals passionate about the automotive industry and providing outstanding service to Italian-speaking clients.

Responsibilities

• Deliver exceptional customer service to Italian-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to automotive products, services, and technical support.
• Provide guidance on product specifications, features, and benefits to enhance customer satisfaction.
• Handle customer complaints and issues professionally, ensuring they receive effective solutions.
• Maintain a thorough understanding of company policies, automotive products, and industry standards.
• Document all customer interactions accurately and contribute to service improvement initiatives.
• Collaborate with technical and sales teams to resolve complex customer inquiries.

Requirements

• Fluency in Italian and English, both written and spoken.
• Previous experience in customer service, preferably in the automotive sector.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and the capacity to handle sensitive information professionally.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented mindset with strong organizational skills.
• A keen interest in automotive products and technology.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks